AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
Bartender training manuals11/19/2023 “We’re a company that is relatively process obsessed,” says Kaplan. As consultants they’ve helped to open over 50 bars across the country, experiences which they’ve used to sharpen their extensive systems. does quality control a slightly different way. “The idea is that we have a key person in each department that can embody or translate the culture of service, or lead by example,” he says.įor their part, Death and Co. He brought out one representative of each position, like a cultural Noah’s Ark: a bartender, a bar prep, a server, a chef, and a maitre’d. Obviously, this is a more difficult problem in Beverly Hills, and Pride’s answer was to literally bring the New York staff with him. For their second one, cultural continuity was relatively simple, as it opened a brief 12-minute walk from the door of the first. When you’re trying to instill a culture of excellence, you can’t just email a training manual.ĭeath & Co.’s Lost Highway Highball Eric Medskerīeverly Hills is actually Dante’s third location. “Could be longer,” he says, “I don’t know.” Similarly, when Attaboy aimed to expand to Nashville, managing partner Brandon Bramhall permanently relocated from New York to Tennessee, and Employee’s Only has embedded a leader in both cities to which they expanded. His wife and kids go back to New York when the school year starts, but he says he’ll possibly be in L.A. ![]() It’s a big labor of love.” Pride has temporarily relocated to Los Angeles, where a recent Monday night saw him on the floor shaking hands, bussing tables, and running food. “It’s no garden walk,” says Dante’s owner Linden Pride, “We built these businesses on our backs. ![]() And let’s just acknowledge that, and then let’s get to work.” “I say more and more around our company that what we do is just really hard. Kaplan is the founder and co-owner of Death & Co., the celebrated East Village cocktail den, which spread to Denver in 2018, Los Angeles in 2019, and Washington D.C. “The easy and honest answer to almost anything in hospitality is that it’s phenomenally challenging,” he says. David Kaplan laughs a little at the question.
0 Comments
Read More
Leave a Reply. |